Nortel Networks Phone Holsters

The Challenge:
Originally designed for the office environment, the CT2 handset was unable to withstand the abuse it received from industrial customers. DW was challenged to create rugged holsters that would protect the handset from repeated 2 meter drops on all faces onto concrete.

Accomplishments:
• thorough impact testing using video was used to reveal all points of failure
• developed and tested protection levels to mitigate each type of failure
• prototyped elastomeric over mold onto a rigid Nylon skeletal armature
• the resulting product protects the CT2 and improves comfort and usability
• securely retains the CT2 handset
• all controls are accessible when worn
• the innovative integral carry hook reduces the holster part count and overall cost

Responsibilities: Human factors analysis, industrial design development, CT2 handset protection strategy, prototypes, 3D CAD modeling, rapid prototyping, impact performance validation, and vendor liaison.